{"id":1275,"date":"2020-11-24T19:24:11","date_gmt":"2020-11-24T19:24:11","guid":{"rendered":"http:\/\/lucilledreyfuss.com\/?page_id=1275"},"modified":"2025-04-25T22:38:32","modified_gmt":"2025-04-25T22:38:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/lucilledreyfuss.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1275\" class=\"elementor elementor-1275\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ef97d2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ef97d2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb931d1\" data-id=\"eb931d1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e0ee49 elementor-widget elementor-widget-heading\" data-id=\"0e0ee49\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21fbe98 elementor-widget elementor-widget-spacer\" data-id=\"21fbe98\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b3100bd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b3100bd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-77932c5\" data-id=\"77932c5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d7f6678 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d7f6678\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-768b0ea\" data-id=\"768b0ea\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-66c35fd elementor-widget elementor-widget-text-editor\" data-id=\"66c35fd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>En combien de temps ma commande est exp\u00e9di\u00e9e ?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0bf3241\" data-id=\"0bf3241\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1e37a5 elementor-widget elementor-widget-text-editor\" data-id=\"a1e37a5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"font_8\">En g\u00e9n\u00e9ral je pr\u00e9pare une commande et la d\u00e9pose \u00e0 la Poste sous 5 jours maximum. N\u00e9anmoins, \u00e9tant seule \u00e0 g\u00e9rer la boutique, ces d\u00e9lais peuvent varier selon le nombre de commandes en attente.\u00a0<\/p><div id=\"comp-kcbpem10\" class=\"_1Z_nJ\" data-testid=\"richTextElement\"><p class=\"font_8\"><span class=\"wixGuard\">\u200b<\/span>En ce qui concerne les d\u00e9lais d&#8217;exp\u00e9ditions, les colis sont envoy\u00e9s par colissimo (48h) avec num\u00e9ro de suivi et les lettres sont affranchies en lettre verte (J+2) avec num\u00e9ro de suivi.<\/p><p class=\"font_8\">(Les d\u00e9lais d&#8217;envoi peuvent changer selon le pays.)<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-72d7424 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"72d7424\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-16277a6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"16277a6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a0baa9c\" data-id=\"a0baa9c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ce9ccd elementor-widget elementor-widget-text-editor\" data-id=\"5ce9ccd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Comment sont exp\u00e9di\u00e9es les commandes ?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d27de4a\" data-id=\"d27de4a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b18fbea elementor-widget elementor-widget-text-editor\" data-id=\"b18fbea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les commandes sont emball\u00e9es dans un papier de soie (biod\u00e9gradable), maintenues par un ruban en organza et envoy\u00e9es (en fonction de leur taille) soit dans une enveloppe cartonn\u00e9e soit dans un colis en carton afin de pr\u00e9server l&#8217;objet pendant son transport.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-d040fe9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d040fe9\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2880694 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2880694\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b154c47\" data-id=\"b154c47\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-799540d elementor-widget elementor-widget-text-editor\" data-id=\"799540d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Par quel transporteur sont envoy\u00e9es les commandes ?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7ea833a\" data-id=\"7ea833a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b2bdb7 elementor-widget elementor-widget-text-editor\" data-id=\"7b2bdb7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les enveloppes et colis sont envoy\u00e9s via La Poste.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bd2eef elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5bd2eef\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9291e11 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9291e11\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2d2b56d\" data-id=\"2d2b56d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f5b163 elementor-widget elementor-widget-text-editor\" data-id=\"4f5b163\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Ma commande est arriv\u00e9e ab\u00eem\u00e9e\/n&#8217;est pas arriv\u00e9e. Que faire ?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-274b330\" data-id=\"274b330\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c1fb05 elementor-widget elementor-widget-text-editor\" data-id=\"2c1fb05\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div data-testid=\"richTextElement\"><p>Malheureusement, je ne peux pas contr\u00f4ler, ni me porter garante des employ\u00e9s de la Poste, centres de tri, facteurs ou concierges. Dans le cas o\u00f9 la commande vous parvient d\u00e9t\u00e9rior\u00e9e, je n&#8217;en suis pas responsable. Cependant ces situations restent extr\u00eamement rares et, dans ce cas, envoyez-moi un <a href=\"mailto:lucille.dreyfuss@gmail.com\"><strong>e-mail<\/strong><\/a> afin que je glisse une surprise dans votre future commande.<\/p><p>En cas de retour \u00e0 l&#8217;exp\u00e9diteur de la commande pour non distribution, vous serez rembours\u00e9s, d\u00e9duction fa\u00eete des frais de port.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ En combien de temps ma commande est exp\u00e9di\u00e9e ? En g\u00e9n\u00e9ral je pr\u00e9pare une commande et la d\u00e9pose \u00e0 la Poste sous 5 jours maximum. N\u00e9anmoins, \u00e9tant seule \u00e0 g\u00e9rer la boutique, ces d\u00e9lais peuvent varier selon le nombre de commandes en attente.\u00a0 \u200bEn ce qui concerne les d\u00e9lais d&#8217;exp\u00e9ditions, les colis sont envoy\u00e9s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1275","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/lucilledreyfuss.com\/index.php\/wp-json\/wp\/v2\/pages\/1275","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lucilledreyfuss.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lucilledreyfuss.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lucilledreyfuss.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lucilledreyfuss.com\/index.php\/wp-json\/wp\/v2\/comments?post=1275"}],"version-history":[{"count":18,"href":"https:\/\/lucilledreyfuss.com\/index.php\/wp-json\/wp\/v2\/pages\/1275\/revisions"}],"predecessor-version":[{"id":1813,"href":"https:\/\/lucilledreyfuss.com\/index.php\/wp-json\/wp\/v2\/pages\/1275\/revisions\/1813"}],"wp:attachment":[{"href":"https:\/\/lucilledreyfuss.com\/index.php\/wp-json\/wp\/v2\/media?parent=1275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}